Terms and conditions

1. General Terms

The terms and conditions ("Terms") set forth below govern the relationship between Lucky Block Casino (the "Operator" or "we") and users of our website and mobile application (collectively, "you" or "User"). By accessing or using any services provided by us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Age Restriction

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. We reserve the right to request proof of age from any User if we believe that a User is underage.

3. Account Registration

To create an account with us, you will need to provide accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your login credentials (username and password) and for all activities conducted on or through our Services using such credentials.

4. User Obligations

You agree to use our Services only for lawful purposes and in accordance with these Terms. You must not:

• Use our Services for any purpose that is unlawful, harassing, or invasive of another User's rights;
• Interfere with the operation of our website, including by using viruses, worms, Trojan horses, or other malicious software;
• Attempt to access or obtain unauthorized access to accounts, systems, or data belonging to us or other Users.

5. Deposits and Withdrawals

When you make a deposit into your account using one of our approved payment methods, we will credit the funds to your account in accordance with these Terms. We reserve the right to request additional verification documentation from you before processing any withdrawal request.

6. Responsible Gaming

We are committed to promoting responsible gaming and preventing problem gambling. You can set deposit limits on your account or self-exclude yourself from our Services for a specified period by contacting us through our support services.

7. Bonuses and Promotions

When you participate in one of our promotional offers, we will credit bonus funds to your account subject to the specific terms of that offer. Bonus funds can only be used to place wagers on eligible games as set forth in the Terms. You must not:

• Use bonus funds to wager on excluded games;
• Take any action with a deliberate intention to cancel or void winnings;
• Combine bonus funds with other promotional offers.

8. Gameplay

We reserve the right to change, modify or remove any game at our sole discretion, without prior notice. All gameplay rules and mechanics will be governed by these Terms. In the event of a dispute regarding winnings from a specific game, we shall have the final decision-making authority on all matters related to that game.

9. Security

We employ robust security measures to ensure the confidentiality and integrity of our systems and data. Our website uses HTTPS encryption with TLS 1.2 or higher to secure communication between your browser and our servers.

10. Dispute Resolution

Any disputes arising from these Terms will be resolved in accordance with applicable law, without resorting to class actions or jury trials. We may use third-party dispute resolution services as we see fit, which shall include but not limit jurisdiction of courts within the Curaçao Islands jurisdiction.

11. Indemnification and Limitation of Liability

You agree to indemnify us from all claims arising out of your breach of these Terms or other acts that may expose you or any third party to liability in connection with our Services. We shall not be liable for:

• Any damages, loss, expense or costs incurred by a User due to use of our website;
• Any direct losses or indirect damages that could have been foreseen at the time of contract execution.

12. Changes and Updates

We reserve the right to modify these Terms from time to time without prior notice. Your continued access or use of our Services will be deemed acceptance of such changes.

13. Termination

Your account may be terminated by us if you breach any provision of these Terms, including failure to comply with deposit limits or self-exclusion periods. Upon termination, we reserve the right not to honor any outstanding requests for payouts until the User's obligations hereunder have been met in full.

14. Governing Law and Jurisdiction

These Terms will be governed by and construed under the laws of Curaçao Islands without regard to its conflicts-of-law principles or giving effect to such principles.

By continuing to use our Services, you acknowledge that you understand these Terms and agree to comply with them at all times. We reserve the right to modify or update this document as we see fit.